Testimonials Archive - Talon Construction

Testimonials

With more than 20+ years of experience, Talon Construction is ideally positioned to serve a wide range of needs, from a single bathroom project, through whole house renovation, to managing the design build process for homeowners.

Testimonials

With more than 15 years of experience, Talon Construction is ideally positioned to serve a wide range of needs, from a single bathroom project, through whole house renovation, to managing the design build process for homeowners.

“We recently used Talon Construction for a complete master bath renovation. The end product is wonderful! I am quite picky about details and the finished product is to my complete satisfaction. We were impressed with the professionalism of all Talon employees. They were willing to work with my design changes and workers sought my input at every stage. Our project manager, Marty, was immediately responsive to calls and concerns along the way. They tidied up thoroughly at the end of each day -a real plus.

We would not hesitate to use Talon again for a future project.”

Pam E - Bathroom remodel in Boonsboro, MD February 2016

“We are in the business of custom kitchen design and supplying custom cabinetry. We have had the pleasure to work with Talon Construction Inc. on several jobs in the last year. They are everything that we could ask for in a general contractor. Their work is outstanding. They are very precise and everything that they do seems to be well planned. They are also adept at quickly resolving unexpected issues that are a fact of life with remodeling. From our end, we are delighted with their beautiful installations of our cabinetry. They execute even our most complex plans to perfection. They take pride in their high work and are focused on satisfying their clients. And perhaps the most rewarding part of working with Talon is that they are professional, honest and genuinely nice people. We highly recommend Talon Construction.”

Larry Rosen - Jack Rosen Custom Kitchens January 2016

“We recently completed an extensive master bath renovation (complete gut job) with Talon Construction. Once our contract was ironed out, everything was smooth sailing and transparent with respect to product allowances, billing, and work being warranted. The foreman and crew were very professional, highly skilled, tidy and super pleasant to work with. Plus, having the job completed right on schedule was a nice bonus. If ever we were to tackle another renovation we definitely would go with Talon again (even to the point of requesting the exact same crew). While the process was somewhat tedious to live through, I have to say that we are very pleased with our gorgeous new bathroom!”

Susan - Master bathroom renovation in Frederick, MD January 2016

“Talon finished our basement and did an amazing job! They were very professional and all the contractors they had helping with the project were on top of everything. I would definitely recommend them for any remodeling.”

Karen C- Basement remodel in Myersville, MD December 2015

“I have worked with Talon Construction for several years, and they have always done an excellent job on my projects. I often recommend them to clients as a possible builder, and I have never had a disappointed client.

Bob is great working with homeowners on the project, with a very positive attitude about everything. Talon Construction is always able to keep us aware of progress and budget on a project, with regular progress updates and Bob, Dave, and Ed will let us know when they need a decision on our end, which is critical to keeping a project on schedule. They think carefully about the best way to approach a project, studying the drawings and the scope of work, and I always welcome their building suggestions since it often results in a better end result. They are also willing to work through a construction challenge with the entire team-remodeling older houses is tricky due to hidden problems, and we all work together to find the best, most economical solution.

Finally, the finished product is high quality and the trim work is excellent. I couldn’t recommend them more.”

Will Cawood, RA - December 2015

“We can’t say enough good things about Talon. Bob, Ed, and Dave are true professionals and made the process of finishing our basement a pleasure. We interviewed three companies; Talon was not the cheapest but definitely the best. Our basement project was approx 1100 sf, creating a large media room, storage areas, office, full bath, and space for future gym and bar. Talon helped refine our ‘wish list’ into workable spaces, and spaces that worked with our budget. Framing began in February 2015, on the exact date promised. Dave is a fantastic project manager – always checking in with us at the end of the day to get our approval on the progress and willing to make changes.

All of the employees who were in our house during those 7 weeks were polite and respectful. Ed came by on a regular basis to keep us updated on expenditures and payments due. The project was completed on time and within budget. Remodeling projects are more than just dates and number$. With Talon, we hired a company that understood our vision and earned our complete trust and confidence.”

Melanie C - Basement remodel in the Kentlands in Gaithersburg, MD November 2015

“We are writing to give feedback on our recent experience with our bathroom remodel. Specifically, we want to share our opinion of the sales experience, the work, the ethics of the men who came to our home, and our overall perception of the company.

From our first encounter with a Talon employee, we formed a positive impression as; we met Sabrina when we dropped by the office to inquire about the company. Her personable, professional and knowledgeable communication encouraged us to schedule a meeting with Paul to discuss the possibility of hiring Talon Construction to remodel our bathroom and complete other minor projects around our house. Following that, we had several meetings with Paul and Brian, where we discussed both design and cost. We found the guidance regarding design to be transparent and reasonable. We especially appreciated the suggestion to put in a corner cabinet, as it turned out to be our favorite feature of the bathroom.

Throughout the project, we have been pleased with the men from Talon who did the actual work, as well as subcontractors arranged by Talon. Every Talon employee who came into our home showed us respect, demonstrated outstanding work ethics, and performed their tasks conscientiously and expertly. Overall, the subcontractors demonstrated professionalism, provided help when there were selections to be made, and did quality work. We were particularly pleased with the beautiful cabinets built by Glenn and the quality of guidance and work from Wayne and his men from Potomac Tile & Carpet. It has become clear that integrity, respect, and quality are part of the fabric of the Talon philosophy, as evidenced by all of the men who worked in our home.

Last, but certainly not least, we want to commend the leadership of Matt MacDonald. From our first meeting, until the job was completed, we have been more than pleased with all Matt has done. He kept us informed every step of the way and involved where appropriate. He communicated his schedule as well as those of the subcontractors, so we always know who was coming each day, and what we needed to do to prepare at various stages. He modeled professionalism, flexibility, and collegiality throughout as he interacted with the other Talon employees, the subs, and us. He took great care to ensure that all of his work, and the work of others, was of the highest standard, and he listened and responded whenever we had the inevitable questions or concerns. It was obvious throughout the process that he takes great pride in doing outstanding work, often going above what could be reasonably expected. His respectful, approachable demeanor helped make what we had expected to be an exhausting, invasive, anxiety-producing ordeal a very manageable, minimally disruptive endeavor. We could not be more pleased with the results.

We are truly grateful for the efforts taken by everyone associated with this project for enhancing our home with their beautiful work. We have already begun recommending Talon Construction to our friends.”

Cynthia and Cindy - Master bathroom remodel in Frederick, MD October 2015

“It is with the greatest of all joys that we are now preparing to move into “Storybook”. We have established a date with Marty of 8/22, but there are some things that will be put in a bit before — shades in the bedroom for one, all else to follow in proper order.

We were presented with a magnificent brass plate with the name of Storybook and the years of our dream. In truth, it brought tears to my eyes and I had to excuse myself from the room, least I make things awkward for those around me. We are eternally grateful for your recognition of our hearts and of a dream long held. Thank you. It is to be set on the front porch in short order.

We hold that the plate will serve as evidence of Talon’s dedication to us, your clients, and to the adage that when a man truly loves what he does, then it is not work, but rather a joyful thing, self-evident in his craft, Such as it is with Talon.

The house is a true work of art – true craftsmanship, highest of quality, every attention to detail that could be tended to. We wanted for nothing more. The house is beautiful beyond all imagination.

A few things that I must add:

The process of building this house has been a huge learning curve for us. Your staff made it a point to take the time to explain each step along the way to us, keeping things running smoothly and clearly. There was very little stress, other than worrying about the men out in the cold when the house was begun…You have good men.

Of course, I must mention Marty Holly. He is quite simply the best. Honorable, encyclopedic in his knowledge, an incredible eye for detail and scale, exquisite taste for the finer things to be considered for a house such as Storybook while working within the budget. Very honest with me about selections, helpful but not intrusive. Integrity beyond the norm. Not even a cigarette butt could be found on the property. Ever! He held the respect of every man there. It was clear. He was my rock — I could not have done this without him. You were quite correct when you said that you were putting your best man on this job. He is the best. Plain and simple. I hope to remain in touch with him throughout the years, as I now consider him my friend.

I have met so many wonderful people – Hippie, Will…. the electricians, the painters the plumbers, the tillers, one and all… everyone was a delight to talk to. I always tried my best to show my appreciation for their workmanship. They took great pride in being recognized for what they do. Their names will all be part of Storybook forever more. They all said – to the man – that it was a beautiful house, and that they were proud to be a part of it.

The grounds are waiting to be landscaped, and I look forward to working with landscape architects to create gardens that will be worthy of this house.

All in good time…Should you ever decide that you want photos of it, please allow us to do this for you. We are working with decorators as I write this, wanting so much to ensure that the integrity of the design of the house is carried through into its final touches.

I do hope that you will visit, and will look forward to seeing you in the future as a great friend. I hope it brings you great joy to know of the joy that you bring to others. It is a great gift to give.

The house will outlive us all, and its history will travel with it in the form of a great story, bound for all time in its own book. I will pass a copy to you when it is complete.

From our hearts, we thank you.”

Michael & Ellen L - New custom home in Frederick, MD August 2015

“We highly recommend Talon Construction. They were organized, transparent, reasonably priced and very client friendly. Most importantly, they did a fantastic job with our basement.

Organized – As soon as we called them, Talon set up an appointment to get measurements of our basement. This was our first major home improvement project, so we were unsure what to expect. Talon comprehensively detailed their general process and plan for projects. We were very nicely surprised when they designed three very good and detailed plans for the look of our basement without even a commitment from us to engage them. This immediately put us at ease and fostered our sense of trust in the company.

Transparent – At the onset, Talon was very upfront about the costs of the project. Shortly after taking measurements, Talon provided us with a written estimate. While other contractors we engaged also provided us with costs, the thing that set Talon apart was that it provided detailed and specific descriptions for each part of the project (e.g., identifying what came with the costs), including allowances for specific portions of the project (i.e., flooring, cabinets, bathroom/fixtures). These allowances were generally generous, and covered much of the higher end materials we chose – if we chose items that were below the allowances, those amounts came back to us.

Reasonably Priced – The written estimate that we received was better than the majority of the other contractors that we considered. They stuck to the estimate and the only costs that went over were when we chose higher end items for our bathroom and flooring.

Very Client Friendly – Talon did not pressure us to make a decision on what items we wanted or on our timeframes. When the project started, they let us know far in advance when we needed to make our selections by, so they could complete the project on time. Also, they were always willing to answer questions thoughtfully, with the attitude that no question is too dumb to answer. In addition, when the basement was complete, they came back during the spring to repair grass that was trodden on during the renovation. They also assured us a return visit in the winter (after one season of settling). If anything goes wrong, we feel confident that Talon would come back to address the issue. They were really just a great pleasure to work with.

Another thing that we liked about Talon is their business structure. The three individuals we worked with throughout the process each had a stake in the company, and accordingly, had a stake in the outcome of the basement. We believe that this structure made a big difference.

Overall, we were very pleased with the work of Talon. We set high expectations for the company after hearing great things about them, and were very pleasantly surprised when they exceeded those expectations.”

Ken F. - Basement remodel in Potomac, MD July 2015

“I just don’t have enough stars to express how wonderful my experience has been! From the initial meeting, through the design process, and even including the last walkthrough, the team at Talon displayed exceptional creativity, clear and frequent communication, quality workmanship, attention to detail, pure professionalism. I couldn’t be happier with my decision to use them for my project. There is a reason they are rated as Frederick’s #1 Carpenter/Home Improvement team. I’m a happy, happy homeowner again.”

Lori R. - Outdoor Living Space in Frederick, MD May 2015

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